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SPCS-Specific Responses to the COVID-19 Pandemic

Last updated: August 5, 2020

The School of Professional & Continuing Studies remains open for business with most staff and faculty working remotely. The University of Richmond remains in modified operating status and is operating in the Red stage of our Physical Distancing Framework, which calls for working remotely to the fullest extent possible. Review the content on this page, and if your question isn’t answered here, contact us at (804) 289-8133 or spcs@richmond.edu for assistance. 

SPCS follows the University’s lead and public health guidance to monitor conditions to ensure continuity of instruction. The health and well-being of our students, faculty and staff are our priority throughout this pandemic. We’re using the University’s Fall 2020 Plan to guide our plans for the fall semester, with notable exceptions relating to residential experiences. As we develop guidance unique to SPCS for the fall, we’ll share it here and across our standard communication channels.

Fall 2020 degree program classes are open for registration. Fall classes will be offered fully online or as in-class/online hybrids to enable limited face-to-face classroom interaction while ensuring the health and well-being of the campus community. Details are available in a June 15 announcement.

The resources below apply to SPCS audiences. They link to and supplement the University’s official COVID-19 response page including the Fall 2020 Plan and the Return to Work Guide.

Fall 2020 Reopening Updates
Our shared responsibility & Healthy Web Compact

As we continue to prepare for the fall, the health and safety of the campus community is of paramount importance in our planning efforts. Ensuring the health of the campus community is our shared responsibility, and it will require a sustained commitment from all of us as we modify the way we live, learn, and work together. We have made necessary adjustments to conform to public health guidance to promote health and safety.

All members of the University community are asked to sign the Healthy Web Compact to demonstrate their commitment to their individual health as well as the Spider community.

Face coverings

Cloth face coverings will be required while on campus, including in classrooms while teaching and learning. Students will be required to wear cloth face coverings during class, and instructors have authority and responsibility to enforce this requirement in their classrooms.

All University community members — faculty, staff, and students — will be provided 2 free cloth face coverings. Distribution methods will be provided as the start of the semester draws closer.

Instructional faculty teaching face-to-face in-person classes may also request 1 additional clear face covering. The procedure for ordering and collecting an additional clear face covering will be sent directly to those scheduled to teach on campus.

Degree program class format
Fall 2020 Changes

Fall SPCS degree-program classes will be offered fully online or as in-class/online hybrids with limited in-class meetings. The class schedule is now available and registration is open. Additional details are available in the June 15 announcement.

On-campus instruction will feature physical distancing following the Physical Distancing Framework. The semester’s academic calendar has also been revised as follows:

  • There will be no fall break.
  • In-person instruction will end prior to Thanksgiving Break (by November 21).
  • Thanksgiving Break will last a full week (November 22-29).
  • Following Thanksgiving Break, all instruction and examinations will be held remotely.
Options for studying remotely as a degree-seeking student

For SPCS students who are unable to study in-person, we’re offering two options for remote learning:

  1. Register for fully online classes, which automatically classifies you as studying remotely
  2. Register for hybrid courses and request to study remotely using the Remote Study Request Form before the start of the semester. 

Students who complete the Remote Study Request Form should plan to attend all of their courses remotely during the scheduled class meeting times,

Students who are studying remotely will not be permitted to come to campus but will have online access to a host of academic and technology support services, including but not limited to the Library, Online Writing Lab (OWL), technology support, Career Services, Academic Skills Center, Speech Center, Writing Center and the SPCS Student Resources Blackboard Site.

Studying remotely waives several requirements, but requires the students not come to campus at any time during the fall semester.

  • Remote study students do not have to be tested for COVID-19.
  • Remote study students do not have to regularly monitor and track their temperature and symptoms.
  • Remote study students do not have to sign the Healthy Web Compact or complete COVID-19 training.
Requirements for attending in-person degree program classes

All degree-seeking students who plan to attend in-person classes, or visit campus for academic support or co-curricular activities, must meet the following requirements before coming to campus:

  • Participate in the University's COVID-19 testing before the start of the semester.
  • Monitor your temperature and symptoms for at least 14 days prior to coming to campus using an online platform approved by the University.
  • Complete all required COVID-19 training that is being developed by the University and will be provided.
  • Sign UR’s Healthy Web Community Compact.
  • Follow all of the University's health and safety protocols.
COVID-19 testing details for degree-seeking students
Who Gets Tested

Degree-seeking SPCS students enrolled in one or more courses with in-person, campus-based meetings are required to participate in the University’s COVID-19 testing before the start of the semester and to sign the Healthy Web Community Compact.

Testing is part of the shared responsibility all members of the UR community have to keep ourselves healthy.

SPCS student testing will be provided on campus August 15-16 by appointment only. Degree-seeking students enrolled in one or more courses with in-person, campus-based class meetings who have not requested remote study status (requires netID & password) will receive an email to schedule an appointment.

Who Doesn't Get Tested

Degree-seeking SPCS students who’ve opted for remote study status for the semester, or who are enrolled in online-only courses, are not required to complete COVID-19 testing. However, remote study status prohibits campus access for the entire semester with remote services available.

Library resources for fall

Boatwright Library will reopen Monday–Friday, August 17–21, 9am–4pm.

Fall Semester Hours begin Monday, August 24. There will be no 24/7 hours for Fall 2020.

  • Sunday 11am–10pm
  • Monday–Thursday 7am–10pm
  • Friday 7am–6pm
  • Saturday 11am–5pm

Parsons Music Library will open on Monday, August 24. Fall hours are:

  • Monday–Friday 9am–5pm

The following rules and procedures apply at all times:

  • Physical distancing should take place in the library at all times by observing signage and furniture restrictions. Masks are required.
  • Study rooms are limited to one person occupancy and reservations are required.
  • UR ID required for entry to Boatwright. No outside visitors.
  • Use self-check machine to check out books.
  • Use bell at the desk for in-person assistance.
  • Users are encouraged to consume food and drink outside of the library.
  • For all research and reference appointments during the fall term, use the library’s chat service, text, email, or by appointment (via Zoom) with a liaison librarian.

Due to physical distancing guidelines and the loss of group study spaces due to summer classroom, TLC and Faculty HUB construction, space to accommodate students wishing to take online classes in Boatwright Library is limited. Seats are available in the library’s Collaborative Areas on a first come, first serve basis. Use of headphones is encouraged. Study rooms will be available by reservation only to accommodate demand.

We are facing a challenging situation in which all of us are called on to make a good faith effort to be flexible and to make decisions in the best interest of the community, including staying home when sick. Persons who are sick should not come to the libraries. If you are ill and require research assistance, please contact us via the library’s chat service, text, email, or by appointment (via Zoom) and we will make every effort to deliver resources to you.

Virtual library & research support

The liaison librarian team will offer a range of flexible support options to accommodate all instruction scenarios. With the social distancing and capacity limitations in place, all research support will be provided via email, chat, and Zoom during Fall 2020. Librarians are unable to interact in person with students by walking around a classroom, working together in groups or offering library tours.

  • Asynchronous online tutorials for your courses with modules that range from introduction to the library and resources to advanced research support identifying specialized databases and topics.
  • Customized Research Guides for your courses to link from your Blackboard courses.
  • Meet with online courses in synchronous Zoom sessions during class time to provide instruction on library resources and research, targeted to their assignments.
  • Liaisons can meet individually or in small groups with students via Zoom for research help throughout the term.
  • If none of the above options meets your class needs, contact your liaison librarian.

Library liaisons will need to provide identical asynchronous modules for instructional support to meet the needs of remote, quarantined, or isolated students.

Student attendance in campus-based classes

The student attendance policy in degree program classes has been revised for the fall 2020 semester. The University’s approach is to be as supportive and flexible as possible to the needs of our students to ensure they can make successful progress toward their degrees. The revised attendance policy for instructors appears on page 4 in the Elements of an SPCS Syllabus guidelines.

Our faculty remain committed to your academic progress and have developed a flexible attendance policy for in-person degree program classes, effective for fall 2020.

If students are enrolled in an in-person class and at anytime during the semester feel they can no longer attend the in-person sessions, contact the course instructor. Those teaching courses with in-person meetings will provide other instructional approaches to ensure all students feel comfortable engaging and completing the course, which may include remote access to live lectures, recorded lectures or asynchronous online course content.

Additional information about student attendance in on-campus and remote classes, especially related to COVID-19-related illness, quarantine and isolation, will be provided to students and instructors as the fall semester draws closer.

Faculty guidelines

University Faculty Guidelines for AY 2020-2021 may be found on the Provost Office Resources page. The following guidelines apply to campus-based courses:

Attendance

  • Either assign seating for the semester or keep a daily record of student placement in their classrooms
  • Take attendance each day of in-class instruction
  • File a student concern report or contact a Dean regarding any students who are absent from classes with no response or communication.

Classroom Hygiene

In addition to reviewing the physical distancing framework, faculty and students should disinfect frequently touched surfaces within classrooms at the beginning and end of each class.

  • Ask any student not wearing a face covering to leave the classroom and inform the dean’s office
  • Develop a plan for entering and exiting the classroom to avoid crowding at the door(s)
  • Encourage students to take their seats immediately
  • Release students on-time to prevent clustering in the hallways
  • Instruct students waiting in the hall to stand six feet apart
Staff & faculty expectations
Healthy Web Compact & COVID-19 Education

All University staff and faculty will be required to complete an online educational module about COVID-19 and the University’s health and safety protocols. As part of that online education, all faculty and staff will be asked to commit to the Healthy Web Compact to demonstrate their shared responsibility for the health and safety of the Spider community. The online education is available in Talent Web.

Health Screening & COVID-19 Testing

Monitoring: The University will require all faculty and staff to begin monitoring their health and temperature on a daily basis beginning August 10 and document their efforts by responding to a daily email provided by Human Resources.

Initial Testing: The University strongly encourages all faculty and staff who will be teaching or working on campus this fall to be tested for COVID-19. Details will be forthcoming.

Symptomatic Testing. Faculty and staff who experience symptoms of COVID-19 while on campus will have the option of seeking care from their own health care provider or scheduling an appointment with the on-campus testing clinic.

Prevalence Testing: The University is developing a plan to conduct prevalence testing of students, faculty, and staff. Prevalence testing involves testing of people who do not have symptoms of COVID-19 and have not been identified as close contacts through contact tracing in order to identify cases of COVID-19.

More details are available in the Return to Work Guide.

Return to Work Guide

The Return to Work Guide provides details the steps the University has taken to mitigate health and safety risks and identifies the steps all staff and faculty must take every day to take care of ourselves, our fellow colleagues, and our students. The workplace policies and expectations described in the Return to Work Guide are aligned with the University’s reopening plan, which was certified by the State Council of Higher Education for Virginia.

Support & Resources for Child Care

In order to address the challenges that parents and caregivers are facing, the University will contribute $1,200 to a tax-free spending account for all regular full-time employees with children 12 years old and younger. These monies may be used to help offset child care expenses incurred between Aug. 10 and Nov. 30, 2020.

The University will also provide for all regular full-time employees access to Care.com, a national network of child, elder, pet, home, and other care providers, which has an extensive network of providers in the Richmond region. Care.com will help regular full-time employees of the University identify vetted day-care providers.

Instructor attendance & class preparation

The School seeks to be as responsive and flexible as possible to instructors’ experience during this unique time. Should an instructor be unable to complete their teaching assignment for health and safety reasons, the School will work to find a substitute to complete instruction.

To support this intent, instructors should provide as much information as possible about theirs courses in their syllabus. Additionally, instructors should maintain a Blackboard site that includes (at minimum) the course syllabus, required readings, assignments, and student grades.

Classroom technology standards

All campus classrooms now have a standard technology configuration that includes the ability to share the live class experience via Zoom. Should students enrolled in campus-based classes be unable to attend classes, technology enables instruction and interaction to occur simultaneously in the classroom and remotely.

Technology training for degree program instructors is available in person for specific locations and remotely for general training. Registration is required and spaces are severely limited. The Classroom Technology FAQ - Fall 2020 is provided for reference.

Campus-Wide Updates
Fall 2020 reopening plan

The University has shared its Fall 2020 Plan for reopening to on-campus residential living and learning. The comprehensive, campus-wide plan is built around the University’s Physical Distancing Framework. The campus is currently operating in the RED stage of the framework.

Anyone with plans to visit campus or attend fall classes should review the entire plan. The following items relate directly to SPCS audiences.

Class Formats

Degree program classes will be held with the following modifications:

  • Classes will either be offered as in-class/online hybrids or in remote/online formats
  • On-campus instruction will feature physical distancing following the Physical Distancing Framework 
  • There will be no fall break
  • Thanksgiving Break will last a full week
    • Face-to-face instruction will end prior to Thanksgiving Break
    • Following Thanksgiving Break, all instruction and examinations will be held remotely

Osher classes will be held entirely remotely throughout the fall.

Professional education classes will be held entirely remotely throughout the fall.

On-campus classes will be assigned to a classroom that allows for appropriate physical distancing. The University will hold classes at all available times (including evenings) and days of the week, as well as convert many campus spaces that have traditionally been used for other purposes to academic classrooms.

Health & Safety

The University is implementing the best practices identified in Governor Northam’s phased “Forward Virginia” plan for gradually easing public health restrictions in Virginia, as well as the current recommendations from the University’s Resilience of Operations Working Group. This group is consulting with an infectious disease specialist and other physicians to identify a range of complementary interventions designed to mitigate the campus risks associated with COVID-19, which, taken as a whole, will promote community health and safety. These include:

  • A rigorous and phased Physical Distancing Framework that will apply to all aspects of campus life
  • COVID-19 testing and contact tracing protocols
  • Daily health and temperature screenings for students, faculty, and staff (details forthcoming)
  • Cleaning and disinfecting protocols consistent with CDC standards
  • Plans designed to promote healthy building environments, including enhancements to air handling systems

Where possible, campus-based class sessions will be offered both in-person and remotely for students who are high risk for COVID-19 and wish an accommodation or need to be out of class due to illness or quarantine.

Our Shared Responsibility

As we continue to prepare for the fall, the health and safety of the campus community is of paramount importance in our planning efforts. Ensuring the health of the campus community is our shared responsibility, and it will require a sustained commitment from all of us as we modify the way we live, learn, and work together. We have made necessary adjustments to conform to public health guidance to promote health and safety.

Operational updates and interim policies

The University has announced a number of interim policies and operational changes in response to the COVID-19 outbreak.

Additionally, the University has developed general FAQs along with topic-specific FAQs for faculty and staff, events and travel, and mail operations that apply to SPCS audiences.

Effective May 27, the University has made the following decisions about fall 2020 events:

  • With severely limited exceptions, the University will not host any third-party events on campus.
  • All Modlin Center Presents events for the fall of 2020 have been canceled.
  • Requests for internal meetings and events will be approved only if they can be arranged in a manner that meets the University’s physical distancing and other health protocols.
  • The University is consulting with the NCAA and its athletic conferences regarding the status of intercollegiate athletic events during the fall.
SPCS-Wide Updates
SPCS staff & faculty working remotely

Most members of the SPCS staff and faculty are working their normal schedule remotely. Although phone calls to individuals may be forwarded to accessible phones, email contact is generally more reliable.

If you need immediate assistance, you may contact our main number during normal business hours (8:30 a.m.–5 p.m. Monday-Friday) at (804) 289-8133 or contact the school by email at spcs@richmond.edu.

If you are looking for assistance or information about UR Summer School, managed through SPCS, please send an email to summer@richmond.edu.

Staff & Faculty Resources
General resources for faculty & staff
Our shared responsibility

Ensuring the health of the campus community is our shared responsibility, and it will require a sustained commitment from all of us as we modify the way we live, learn, and work together. We have made necessary adjustments to conform to public health guidance to promote community health and safety.

All members of the University community are asked to sign the Healthy Web Compact to demonstrate their commitment to their individual health as well as the Spider community.

General resources

The majority of resources for faculty and staff can be found on the University of Richmond COVID-19 response page. However, the following links from among those resources may prove convenient. 

Online teaching resources from UR
Hybrid & online teaching support

These resources are developed for the entire University of Richmond faculty and require netID and password to access.

The University of Richmond Faculty Hub provides instructional support to faculty in all schools of the university.

Available Hub & Information Systems (IS) Resources

Virtual library & research support

The liaison librarian team will offer a range of flexible support options to accommodate all instruction scenarios. With the social distancing and capacity limitations in place, all research support will be provided via email, chat, and Zoom during Fall 2020. Librarians are unable to interact in person with students by walking around a classroom, working together in groups or offering library tours.

Library liaisons will need to provide identical asynchronous modules for instructional support to meet the needs of remote, quarantined, or isolated students.

Resources for SPCS faculty & instructors
Online & Hybrid Teaching

SPCS full-time and adjunct faculty who teach in college credit-earning classes (course numbers with a “U” suffix) have access to resources developed by and for SPCS faculty.

Classroom Technology for Remote Instruction

Information Services has implemented a standard technology configuration that addresses the need for simultaneous in-room and remote instruction (essentially the use of Zoom for video teleconferencing needs). This configuration enables students to participate in in-room activities and lectures remotely.

Review fall 2020 classroom technology FAQs for additional information.

Resources for SPCS professional education instructors

Professional education and community engagement instructors teach in classes and programs that provide continuing education units (CEU) or contact hours, but not college credit. SPCS programs include the Beer Brewer Professional Certificate, GIS, UR Au Pair, and more.

Program managers will contact instructors with guidelines for online instruction. Available resources:

Two primary tools for online instruction will be available to instructors

  1. Blackboard with Panopto (asynchronous)
  2. Zoom video classroom (synchronous)

Instructors should use UR login to access Blackboard and to set up a Zoom account.

Additionally, our online partner LERN offers live and recorded free online teaching webinars, among them the following:

  • Teaching Online: The Ten Step Model
  • Continual Engagement: Fostering Online Discussion
  • Designing Visuals for Deeper Learning
Library resources for faculty, staff & students
Library Closed through August 16

Although closed to the public through August 16, the Library remains committed to serving the campus community. The following information may be helpful: resources listed may require netID and password.

Library Reopening Plans

Boatwright Library will open Monday–Friday, August 17–21, 9am–4pm.

Fall Semester Hours begin Monday, August 24. There will be no 24/7 hours for Fall 2020.

  • Sunday 11am–10pm
  • Monday–Thursday 7am–10pm
  • Friday 7am–6pm
  • Saturday 11am–5pm

Parsons Music Library will open on Monday, August 24. Fall hours are:

  • Monday–Friday 9am–5pm

The following rules and procedures apply at all times:

  • Physical distancing should take place in the library at all times by observing signage and furniture restrictions. Masks are required.
  • Study rooms are limited to one person occupancy and reservations are required.
  • UR ID required for entry to Boatwright. No outside visitors.
  • Use self-check machine to check out books.
  • Use bell at the desk for in-person assistance.
  • Users are encouraged to consume food and drink outside of the library.

For all research and reference appointments during the fall term, use the library’s chat service, text, email, or by appointment (via Zoom) with a liaison librarian. Persons who are sick should not come to the libraries.

Degree Program Updates
Online resources for degree-seeking students
General resources

SPCS students with a University of Richmond email address — generally in the form of firstname.lastname@richmond.edu — have access to university online resources using their UR netID (usually 6 characters) and password. Read the Learn Remotely Checklist for basic requirements to access online instruction. Included on this page are a growing list of specialty software for use on student computers.

Online learning resources & support

All degree-seeking students are enrolled in the SPCS Student Online Support Community (AD878), an online student support site in Blackboard. Tools and resources are updated regularly, and discussions forums are monitored to provide quick responses to questions.

To access the support site, log in to Blackboard and look under My Courses for “SPCS Student Online Support Community.”

Getting help with technology and remote learning

Students in college-credit earning classes (course numbers ending with “U”) may contact the Information Systems Help Desk for assistance with access to online tools.

Other resources that require UR network credentials (netID and password):

Additional resources available to all SPCS students include the following:

Application fee waived for Fall 2020 applications

In response to the COVID-19 outbreak and the economic uncertainty it has caused, SPCS has waived application fees for all degree programs for the Fall 2020 academic term.

SPCS will issue refunds to applicants who have already paid fees, applying the refund to the original method of payment. Fees will not be required for those terms when submitting an application.

Questions about application fee refunds for degree programs may be directed to us at spcs@richmond.edu.

Professional Education & Think Again Updates
Online resources for professional education students

SPCS students who do not have a University of Richmond email address may be provided access to Blackboard (you would receive a message from your program manager or instructor) along with links to live Zoom video conferences. 

If you received Blackboard login credentials from a member of SPCS staff, please edit your profile after login to include an email address where you will receive messages. Otherwise you won’t receive important messages from the instructor.

Zoom links to classes can be accessed without having a University account.

Additional resources available to all SPCS students include the following:

Beer Brewer Professional Certificate program updates

Brewing Professional program classes in Richmond and Roanoke will be offered remotely via Zoom for the foreseeable future. This is also true for the launch of the Northern Virginia cohort.

  • Zoom links will be provided prior to each class session.
  • If you have questions, contact Bobby Faithful at bfaithfu@richmond.edu.
  • The Spring 2020 Richmond cohort has a delayed start date of August 3.
  • Richmond Fall 2020, NoVA 2020 and Roanoke 2021 cohorts will launch as scheduled.
Boot Camps powered by Trilogy program updates

All Boot Camps powered by Trilogy have moved entirely online and continue as scheduled.

  • Includes Coding, Cybersecurity and Data Analytics Boot Camps.
  • Specific details will be provided by the student success manager.
  • Effective starting in May, Boot Camp programs will be offered entirely online. 
Cultural Perspectives program for au pairs updates

The Cultural Perspectives program for Au Pairs designed for international au pairs and students has been converted to a fully online program.

  • Registrants will receive additional information from program managers and/or instructors.
  • If you have questions, contact Mary Catherine Raymond at mraymond@richmond.edu.
Estate Planning Seminar postponed, future date TBA

The Estate Planning Seminar has been postponed with plans to reschedule later in the year.

  • Plans moving forward will be determined and communicated by program manager.
  • If you have questions, contact Brittany Jezouit at bjezouit@richmond.edu.
GIS Professional Certificate program updates
GIS

The GIS Professional Certificate Program will be offered online for the fall.

  • Classes will be offered remotely via Zoom during the scheduled time frame.
  • Zoom links will be provided prior to each class session.
  • If you have questions, contact Brittany Jezouit at bjezouit@richmond.edu.
Institute on Philanthropy (IOP) program updates

The Institute on Philanthropy is shifting its offerings online for the summer and fall 2020.

Interior Decorating Professional Certificate program updates

The Interior Decorating Professional Certificate program will be offered online in fall 2020.

  • Classes will be offered remotely via Zoom during the scheduled time frame.
  • Zoom links will be provided prior to each class session.
  • If you have questions, contact Brittany Jezouit at bjezouit@richmond.edu.
Partners in the Arts update

Partners in the Arts has rescheduled and updated upcoming programming for Arts Integrated Learning Certificate (AILC) cohorts.

  • Members of AILC cohorts have received revised schedules from the program directors.
  • If you have questions, contact Stacy Hull at shull@richmond.edu.

The Joan Oates Institute for Partners in the Arts has been shifted entirely online for 2020, running July 1-31. Visit the Foundations of Arts Integration program page for details.

Think Again Classes

All Think Again classes scheduled for summer are being offered online. Not all programs are able to shift to remote learning. Review the schedule of classes and our Areas of Study for an updated list of online professional education and enrichment opportunities.

Osher Institute Updates
Fall 2020 plans

All Osher Institute classes will be held online for the Fall 2020 term. Registration for fall classes will open on August 25 in the online registration portal.

Plans for the fall Osher Mixer are being developed following the University’s Physical Distancing Framework. Details will be shared with members by email and posted on the Osher website.

Online resources for Osher members

Osher Institute staff have curated a wide range of online resources that are available to Osher members. These include UR Osher recorded lectures, University of Richmond lectures and performances, OLLI National Resource Center contributions, and many more.

  • Members may recommend additional resources by contacting osher@richmond.edu.
  • Osher staff will curate additions to the collection.
Updates to Osher travel programs

The following Osher travel opportunities have been affected by the coronavirus outbreak.

  • Cuba Discovery: Delayed until October (date TBA)
  • Holland & Belgium in Springtime Cruise: CANCELED
  • Spain's Costa del Sol & the Portuguese Riviera: CANCELED
  • Yellowstone & The Wild West: CANCELED
  • Discover the Highlights of Norway: CANCELED
  • Hiking in Acadia National Park: CANCELED
  • Norwegian Fjords, Lapland & Finland Voyage: CANCELED
  • Rome and the Amalfi Coast: RESCHEDULED for 2021
  • Albuquerque Balloon Fiesta: RESCHEDULED for October 1, 2021
  • Romantic Blue Danube Cruise - Budapest to Prague: CANCELED
Getting Online
Eduroam wireless network

The eduroam network, in which the University of Richmond participates, allows Richmond faculty, staff and students to log on to the eduroam wireless network at participating university partners around the country and world. There is no charge to UR community members who have active UR email accounts.

University of Richmond faculty, staff, and students can login to the eduroam wireless network when visiting other participating institutions by authenticating with netid@richmond.edu after selecting the eduroam wireless network from the list of available connections.

Locally, Randolph-Macon College and Virginia Commonwealth University (including the MCV campus) participate in eduroam. Regionally, University of Mary Washington, University of Virginia, Longwood University and the College of William & Mary participate.

Comcast Internet Essentials for eligible low-income households

Comcast offers Internet Essentials by Comcast to eligible low-income households. An application is required. You may qualify if you are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI, and others.

Cox Connect2Compete for low-income households

Cox offers Connect2Compete, low-cost internet service for qualifying households. You may qualify if you have a K-12 student in the household and participate in a government assistance program.

University Help Desk support

The Information Services Help Desk (contact at helpdesk@richmond.edu or 804-287-6400) can provide self-help assistance via SpiderTechNet with technical and network issues.

  • Remote support available Monday-Friday, 8:30 a.m.–7:30 p.m.
  • On-call support available Saturday-Sunday, 10 a.m.–4 p.m.
  • Limited walk-up assistance by appointment only

Recent Update Log

Fall 2020
8/5: Staff & faculty expectations
8/4: COVID-19 testing (students)
7/30: Student attendance
7/30: In-person requirements
7/30: Remote learning options
7/29: Section added

Faculty
7/29: Fall classroom expectations
7/29: Fall library support

Contact Us

Special Programs Building
490 Westhampton Way
Univ. of Richmond, VA 23173
Phone: (804) 289-8133
Fax: (804) 289-8138
spcs@richmond.edu

Monday-Friday: 8:30am–5pm
Closed for University holidays