Management & Administration

The School of Professional & Continuing Studies champions the development of professionals in mastering the challenges of managing, supervising, and administering both people and processes. Our curriculum is tailored to meet the dynamic needs of today's business environment, offering a blend of traditional wisdom and modern strategies.

Our classes cover essential topics like customer service, HR management, supervision, administration, project management, and nuanced areas like change and conflict management in the workplace. Whether you’re looking to steer a team, optimize processes, or manage pivotal projects, our programs equip you with the tools and insights required.

Embedded in our Management & Administration courses is our commitment to infusing the principles of a liberal arts education. In doing so, we foster a holistic approach, ensuring our students cultivate both managerial expertise and a broader understanding of talent, business management, and leadership.

Course Categories

Registration Options

All registration options require free online account creation prior to purchase. Tuition remission (TR) applies to eligible UR employees only. Alumni discount applies to UR degree programs graduates only.

ed2go: Register & pay via our partner ed2go following ed2go refund & cancellation policies. TR may be applied by completing the TR form. Alumni discount does not apply.
Enrole: Register & pay via our registration portal following UR refund & cancellation policies. TR may be applied online. Alumni discount may apply.
Application: Complete application requirements as directed. May require submitting additional materials. TR may be available upon request. Alumni discount may apply.

Management & Administration Courses

Administrative

Certified Administrative Professional

Level: Advanced
Learning Mode: Online, self-paced

This course provides the information you'll need to know to sit for the Certified Administrative Professional (CAP) exam offered by the International Association of Administrative Professionals (IAAP). Included are lessons on the basics of workplace administration and use information technology. Exam voucher included.

Microsoft Excel Certification Training

Level: Advanced
Learning Mode: Online, self-paced

Becoming a certified Microsoft Office Specialist (MOS) Expert demonstrates your mastery of Microsoft Office products. This course prepares you for the Microsoft Office Specialist Expert certification exam for Microsoft Excel. Exam voucher included.

Payroll Practice & Management

Level: Advanced
Learning Mode: Online, self-paced

Learn the basics of payroll and prepare to take the Fundamental Payroll Certification exam, developed by the American Payroll Association, the most widely recognized payroll organization in the U.S. This course includes lessons on the Fair Labor Standards Act of 1938 and federal taxation laws that pertain to payroll.

Business & Entrepreneurship

Business Ethics for the 21st Century

Level: Foundational
Learning Mode: Online, self-paced

The costs of unethical actions can be high, both legally and to the organization’s reputation. This course reviews how organizations can establish and encourage ethical business practices.

Corporate Social Responsibility

Level: Foundational
Learning Mode: Online, self-paced

Corporate social responsibility (CSR) involves the concept of organizations taking responsibility for their impact on society. This course introduces CSR, and how businesses promote it in their actions.

Entrepreneurship Suite

Level: Intermediate
Learning Mode: Online, instructor-led

Ready to start your own business? Let this discounted set of online courses hone your entrepreneurial spirit and help get your business going. Included are tips to start your own small business and small business marketing on a limited budget.

Business Operations Specialist

Level: Advanced
Learning Mode: Online, self-paced

Learn the fundamentals of business management and operational planning with a veteran supply chain manager. You will gain key operational skills, including risk management and quality control.

Social Entrepreneurship

Level: Advanced
Learning Mode: Online, self-paced

Grow your start-up business and transform good intentions into a professional plan of action as an entrepreneur. From creating a fundraising plan to designing a business plan, this course will give you the information you need to get your small business off the ground. Includes exam voucher to sit for the Entrepreneurship & Small Business ESB Certification

Leadership

Emotional Intelligence for Managers

Level: Foundational
Learning Mode: Online, self-paced

Managers with high levels of Emotional Intelligence (EI) are better prepared to deal with their colleagues and tend to do a better job of handling and resolving conflicts. This course will help you understand the concept of EI and learn how managers can improve their EI.

Leaders & Work-Life Balance

Level: Foundational
Learning Mode: Online, self-paced

This introductory course whill help you to improve your ability to create work-life balance. Included are lessons on techniques to reconcile work and family.

Leading & Managing Change

Level: Foundational
Learning Mode: Online, self-paced

This course addresses the key issues managers face while leading and managing change in an organization. By understanding the steps in effecting change and how to overcome resistance, managers can successfully lead change in organizations.

Leading Teams

Level: Foundational
Learning Mode: Online, self-paced

This introductory course addresses the key issues pertaining to leading a team. Topics covered will include why leadership is important to team success, and considers how team leaders must account for the unique circumstance of working with a team.

The Effective Manager’s Toolbox

Level: Foundational
Learning Mode: Online, self-paced

This course will introduce you to The Effective Manager’s Toolbox. This suite of online modules will help you manage with less stress and fewer negative outcomes. Introduces the managerial mindset that all managers and leaders must adopt to succeed.

Management

Certificate in Small Business Management

Level: Advanced
Learning Mode: Online, self-paced

This course will identify the most critical areas in small business management. Topics in the course include: small business marketing, law for small businesses, and HR fundamentals for small businesses.

Event Management & Design

Level: Advanced
Learning Mode: Online, self-paced

Learn to create spectacular special events with the Event Management and Design Online Training course. Included are the five stages of event management and how to develop solid communication skills. Prepare to pursue an event planning and design career or establish your own business.

Management Training

Level: Advanced
Learning Mode: Online, self-paced

If you're thinking of starting a business or pursuing an MBA, learn the essentials here! This online Management Training course is perfect for business owners, entrepreneurs, and anyone who wants to learn the basics of business and management.

Project Management

Integrating Agile into a Waterfall Environment

Level: Foundational
Learning Mode: Online, self-paced

This course helps Agile practioners to recognize and resolve issues that emerge as a result of the introduction of Agile concepts into a Waterfall organization. Included in this course are 20 short case studies which will be used to demonstrate ways to resolve conflicts.

Project Management Essentials with CAPM® Prep

Level: Advanced
Learning Mode: Online, self-paced

This course is designed for those who are new to project management and will provide you with a solid foundation of the most common terms and concepts you’ll need and help you prepare for the Certified Associate in Project Management (CAPM) certification exam. CAPM® and PMI® are registered marks of Project Management Institute, Inc.

The Complete Project Manager with CAPM® & PMP® Prep

Level: Advanced
Learning Mode: Online, self-paced

This is a comprehensive project management program for those who want to expand their knowledge and application of project management concepts. It is designed to create skills for today’s project practitioners and prepare them for either the CAPM® or PMP® certifications.

Six Sigma

Lean Six Sigma Yellow Belt

Level: Foundational
Learning Mode: Online, self-paced

Lean Six Sigma Yellow Belt is an online high-level awareness course that will teach you the fundamentals of Lean Six Sigma process improvement. Topics include the origins of Lean Six Sigma, the improvement process known as DMAIC, and how you, your clients, and your business can benefit from the concepts.

Six Sigma Basics

Level: Foundational
Learning Mode: Online, self-paced

Six Sigma Yellow Belt Prep Course & Exam

Level: Intermediate
Learning Mode: Online, self-paced

This course will prepare learners to take the Six Sigma Yellow Belt Certification Exam. Included are lessons on the tools, techniques, and strategies you will need to complete process improvement projects and activities.

Six Sigma Green Belt Prep Course & Exam

Level: Intermediate
Learning Mode: Online, self-paced

This course will teach you the techniques, concepts, and strategies required to prepare for the Lean Six Sigma Green Belt exam. Included are lessons regarding the DMAIC methodology and the tools needed to enhance operations.

Lean Six Sigma Basics

Level: Intermediate
Learning Mode: Online, self-paced

This course describes the techniques, concepts, and strategies of the Lean Six Sigma program. The course will test learners on their comprehension of the topics through interactive games, exercises, and case study assignments.

Lean Six Sigma Green Belt Prep Course & Exam

Level: Intermediate
Learning Mode: Online, self-paced

Lean Six Sigma Black Belt

Level: Advanced
Learning Mode: Online, self-paced

Learn the principles of Lean Six Sigma and prepare to take the Lean Six Sigma Black Belt certification exam. Included are lessons on how to coach Green Belts and other Lean Six Sigma practitioners. Exam fee included.

Lean Six Sigma Black Belt with 1-on-1 Project Coaching

Level: Advanced
Learning Mode: Online, self-paced

Learn the principles of Lean Six Sigma and prepare to take the Lean Six Sigma Black Belt certification exam. Included are lessons regarding the ways that Black Belt Training enhances the Green Belt body of knowledge and how you will benefit from expanding your knowledge of the Lean Six Sigma practices.

Lean Six Sigma Green Belt & Black Belt

Level: Advanced
Learning Mode: Online, self-paced

In this course you will learn the principles of both Lean Six Sigma Green Belt and Lean Six Sigma Black Belt before sitting for the certification exams. Included are lessons regarding how to construct an effective project board; how to work collaborativley with various partners, stakeholders, and peers; and how to plan and execute strategic Lean Six Sigma programs. Exam fees included.

Lean Six Sigma Green Belt & Black Belt with 1-on-1 Project Coaching

Level: Advanced
Learning Mode: Online, self-paced

Learn the principles and applications of Lean Six Sigma process improvement projects from start to finish with this online Black Belt and Green Belt course. Included are lessons regarding how to find and select Lean Six Sigma Green Belt and Black Belt projects and how to apply the DMAIC (Define, Measure, Analyze, Improve, and Control) method. Exam fees included.

Management & Administration Programs

Apply to join this program, designed for corporate leaders, to design effective customer experiences throughout your culture.

Apply to join this program, designed for women in leadership, to advance your leadership skills

Apply through the Virginia Association of Chiefs of Police to join this leadership program, designed for law enforcement leaders