Management & Administration

The School of Professional & Continuing Studies offers classes and programs focused on managing, supervising, or administering people, processes, projects and activities.

Our classes and programs cover such topics as customer service, HR management, supervision, administration and project management. Classes also address change and conflict management in the workplace.

Our Management & Administration classes and programs seek to extend the values and resources of a liberal arts education into talent and business management and leadership.

The selections listed in the tabs below represent a portion of what we have to offer. Additional listings are available and include a wide range of classes.

Registration

In the tabs below, classes and programs include a registration link. For specific information on how to register for online classes, review the information in the Online Partner Registration page. Procedures differ slightly by partner, but may all be completed online.

Programming Levels

In our Professional Education & Enrichment areas of study, we seek to provide a selection of coursework and programs that meet different enrichment and workforce levels of study. Each is described below:

  • Career-curious and enrichment: Designed to explore a career or expand an interest
  • Career-level: Designed to build skills or shift to a new career
  • Professional-level: Designed to deepen or widen knowledge and experience
  • Career-Curious & Enrichment Programs

    Business & Talent Management

    The Effective Manager’s Toolbox

    Online: Suite of online modules designed to give managers a head start on managing issues correctly and professionally with less stress and fewer negative organizational circumstances. The modules offer learners an explanation of the managerial mindset that all managers and leaders must adopt to succeed. Self-paced (six months access) through MindEdge.

    Emotional Intelligence for Managers

    Online: Managers with high emotional intelligence (EI) are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts. Course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence. Self-paced (three months access) through MindEdge.

    Managing Remote Employees

    Online: As businesses are increasingly turning to technology to handle both internal and external communications, the notion of a centralized workforce that meets face-to-face on a daily basis is becoming less common. This course explores the benefits and drawbacks of remote work and provides managers with tips for helping their remote workers stay connected and motivated. Self-paced (three months access) through MindEdge.

    LERN Productivity and Time Management Certificate

    Online: Maximizing productivity and the use of time is the primary way to increase profitability and organizational success for a growing number of people and their organizations. Successful businesses and organizations are moving from counting hours sitting in a chair to evaluating outcomes and results. Boost your productivity by managing your time better. Instructor-led (start dates vary) through LERN.

    Project Management

    LERN Certificate in Project Management

    Online: Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution. Consists of three classes: Introduction to Project Management, Project Management Processes and Project Management Knowledge Areas. Instructor-led (start dates vary) through LERN. 

    Introduction to Agile

    Online: This introductory-level course explores the methodologies and practices of Agile development and explains the key concepts and principles that form the foundation of Agile project management. This self-paced course contains vocabulary games, flashcards, and interactive exercises to supplement and enhance your understanding of Agile concepts, as well as video segments from Agile experts to help you become a more proficient Agile practitioner. Self-paced (six months access) through MindEdge.

    Managing Real-World Projects

    Online: This course presents a streamlined approach to project management based on the best practices of experienced, effective project managers. It cuts through the clutter and focuses on the key principles of project management in the real world, offering tools and techniques for achieving project success. Self-paced (six months access) through MindEdge.

    Project Management Primer: Conflict Resolution

    Online: This course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued. Self-paced (three months access) through MindEdge.

  • Career-Level Programs

    Leadership

    Certificate in Leadership

    Online: The courses in this suite offer advice on leadership that can help you stand out as a leader among your peers. Video segments introduce successful leaders who discuss such issues as how leaders become leaders, leadership ethics, and the differences between leaders, managers, and administrators. Self-paced (one year access) through MindEdge.

    Certificate in Negotiation

    Online: This online certificate program helps learners develop the skills and strategies needed to become a successful negotiator. The fundamental concepts of negotiation are addressed, as well as the application of these concepts to the specific areas of deal-making negotiation and dispute settlement negotiation. Self-paced (nine months access) through MindEdge.

    LERN Business Coaching Certificate

    Online: Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support, bringing benefits to both employers and employees. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Instructor-led (start dates vary) through LERN.

    LERN Supervisory and Leadership Certificate

    Online: Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy-to-understand and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Instructor-led (start dates vary) through LERN.

    LERN Workplace Conflict Solutions Certificate

    Online: In today’s business environment, employers expect employees to have a solid set of interpersonal skills. The ability to solve problems quickly and effectively is one of these interpersonal skills well worth developing. Develop skills and learn ways to avoid stress and not to let simple stressors become full-strength stresses. Instructor-led (start dates vary) through LERN.

    Management

    Certified Financial Planner™

    Online: Self-paced online program is an independent, online, self-paced program, while the virtual classroom program is Web-delivered, classroom-based, live and fully interactive designed to fulfill the education requirement to sit for the CFP® Certification Examination. Instructor-led (start dates vary) or self-paced (nine months access) through Dalton Education.

    Estate Planning Seminar for Professionals

    On-campus: The leading estate planning conference in the Richmond region features a stellar crop of speakers that will cover recent developments in estate planning and offer practical guidance on today’s most important tax and non-tax issues. Designed to improve techniques and strategies for all estate planning professionals and includes continuing education units (CEUs) for several industries. Instructional-team led (offered annually) through SPCS.

    LERN Management Certificate

    Online: Enhance your management skills through this program for supervisors, managers and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Consists of three classes: Management Boot Camp, Collaborative Management and Managing Generations in the Workplace. Instructor-led (start dates vary) through LERN.

    SHRM Learning System

    Online: Comprehensive review of the entire body of HR knowledge that prepares you to take either the SHRM Certified Professional (SHRM-CP™) or SHRM Senior Certified Professional (SHRM-SCP™) exam. This intensive program combines expert instruction with the SHRM Learning System® so you will learn faster, retain more knowledge and stay on track for success on the exam. Instructor-led (start dates vary) through SPCS.

    Project Management

    Agile Certified Practitioner (PMI-ACP®) Exam Prep

    Online: This course will prepare you for the Project Management Institute’s PMI-ACP exam. The course begins with the Agile Basics and Agile Applications modules from our Introduction to Agile course, before continuing on to cover the key tools, techniques, and strategies that PMI® has listed as important for Agile practitioners to understand to achieve their certification. Self-paced (six months access) through MindEdge.

    Certificate in Agile Project Management

    Online: The courses included in this certificate program will provide managers the basic foundation they need to become competent Agile practitioners. The program introduces the learner to the basic methodologies, practices, and key concepts of Agile and enables the learner to explore, through case studies, many of the common challenges of working on an Agile team. Self-paced (one year access) through MindEdge.

    CompTIA Project+® Exam Prep Course

    Online: The CompTIA Project+ Exam Prep course prepares learners for passing the Project+ exam and earning the credential. It’s intended to inform learners on the basics of project management, including project overview, project constraints, communication and change management, and project tools and documentation. Self-paced (six months access) through MindEdge.

    Project Management for Information Technology

    Online: This course focuses specifically on how project management concepts can be applied to IT projects, as well as on project management issues that are unique to IT projects. It reviews the concepts, methodologies, and tools of project management as they relate to IT. Self-paced (six month access) through MindEdge.

    Program Management Profession (PgMP®) Exam Prep Course

    Online: This course provides a comprehensive preparation for the Program Management Professional (PgMP)® certification exam including exam-taking tips, comprehensive module quizzes, and over 200 practice questions covering the areas of knowledge as described in PMI’s Program Management Professional Exam Content Specification. Self-paced (six months access) through MindEdge.

  • Professional-Level Programs

    Business Management

    Customer Experience (CX) Certificate Program

    Powered by Zschool: Develop deep insights and understanding about the experiences your customers are having with your brand and your organization. Learn how to integrate best practices and innovative methodology throughout your organization. Immerse yourself in a program designed by professionals, for professionals. Instructor-led (start dates vary).

    Certificate in Managing Change and Resolving Conflict

    Online: Leaders and managers are often called upon to deal with the challenging impacts of change, to work through disputes with partners and customers, and to resolve conflict within the organization. This certificate program covers the key issues and best practices for managers dealing with contentious situations in the workplace. Self-paced (one year access) through MindEdge.

    Project Management

    Project Management Leadership PDU Bundle

    Online: The Project Management Institute® (PMI®) requires all credential holders to earn PDUs in the three areas of the PMI Talent Triangle®. MindEdge has combined four online, self-paced courses into this Leadership PDU Bundle, to provide practitioners with many of the PDUs they need to fulfill requirements in this important skill area. Self-paced (nine months access) through MindEdge.

    Project Management Strategic PDU Bundle

    Online: This bundle is designed to provide project management practitioners with many of the PDUs they need to fulfill their strategic PDU requirements. Self-paced (one year access) through MindEdge.

    Project Management Team Leadership

    Online: This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving and reflective listening. Self-paced (six months access) through MindEdge.

Professional Coaching Develop a positive workplace culture through UR Work Positive. Designed for employees at all levels of the organization, from team members and their managers to senior leaders in the C-suite. Work Positive Program
HR Certification In partnership with SHRM, the SHRM Learning System® is a comprehensive review of the entire body of HR knowledge that prepares you to take either the SHRM-CP or SHRM-SCP exam. SHRM Learning System
Law Enforcement Leadership Professional Executive Leadership School (PELS) is a partnership with the Virginia Association of Chiefs of Police (VACP) that provides leadership education and training for executive and upper-level law enforcement personnel. Professional Executive Leadership School